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Benjamin Franklin Plumbing® of Birmingham Reviews

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4.8

1503 reviews

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  • Elizabeth Palmer Profile Picture

    Elizabeth Palmer

    Chase arrived a few minutes after the time he had given me at his initial call. He was courteous and well mannered. He assessed the issue and checked for his supplies and got right to the job. He was in and out in under 45 minutes.

  • africandymond86 Profile Picture

    africandymond86

    I had a plumbing problem. I contacted your company and you all sent plumber Eric to my residence. I just wanted to let you know that, he was very efficient. He called and let me know that he would arrive at 1:50pm. He was there on time by two minutes early. He was a very nice and kind gentleman and was very knowledgeable. He is just an all around nice guy. We really do appreciate him.

  • Brittany Roper Flatau Profile Picture

    Brittany Roper Flatau

    Chase and Michael were great. Quick and easy repair with no mess left behind. I appreciated the call to let me know exactly when they would arrive. The work was complete in less than an hour.

  • Monica Lee Profile Picture

    Monica Lee

    Today was a very great experience. Eric Lovelady and Jo were very informative and explained in detail the membership program to me which I purchased. Awesome customer service and treated my home like it was theirs. If I had to rate them today I would give them an A+. My family will surely call them again if we have any plumbing problems and I will refer them to all my neighbors as well. Thanks again The Lee Family

  • Shelby Mullins Profile Picture

    Shelby Mullins

    Eric Lovelady was simply the best! He was quick and efficient to replace our water heater, even took a look at another faucet problem we were having advising us on the most economical steps to take to address it. He was very mindful of our position and budgets with all the work we have had to do lately (and still need to do!) and we are grateful to have someone like Eric helping us and giving real advice!