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Benjamin Franklin Plumbing® of Charlotte Reviews

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4.8

3311 reviews

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  • KB Foxx Profile Picture

    KB Foxx

    I was very pleased with Adam’s professionalism and overall competence and demeanor when interacting with him about my water leak. He was able to identify the issue and came up with the solution in impressive fashion. I am totally satisfied with the end result and the way everything turned out. Great job!

  • Melanie Brank Profile Picture

    Melanie Brank

    Jason was professional, knowledgeable and thorough. He explained what needed to be done in terms we could understand. We felt like the value for the expense of the work was good. Jason did a fantastic job! We will definitely use their services in the future!

  • Susan Clapp Profile Picture

    Susan Clapp

    Russ did a great job installing our new water heater! Adam came out the day before and Russ came the next day. Effortless, thorough, professional and on time. My only complaint is we were not advised that the total cost was PRE-TAX. It would be helpful if they would advise that the amount is before tax. We ended up paying an additional $350 in sales tax. But overall experience was definitely 5 stars 🌟

  • Catherine Savage Profile Picture

    Catherine Savage

    Benjamin Franklin plumbing did a great job on repiping or entire home and running a new main water line. Adam, Rodney, and Griffin made sure we were well informed throughout the entire job. I was also pleased with their pricing in comparison to other companies.