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This review will include 3 of your people. Corey has been to our house before. Like then, he was honest, knowledgeable and not pushy. We set up the installation, and in just a few days Lionel and John came out. They were great - very helpful with information and suggestions on a site. They did a great job and left the area clean. The water already tastes and feels better. Thanks again!
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Thank goodness for Baker Brothers and David Jason, one of their men working on Saturday. I just had foot surgery and water was all around the toilet and soon to be on the bamboo floor. I am grateful for the office finding someone right away! Bakers Brothers,May each of you be blessed this Thanksgiving! You certainly deserve many blessings! On Monday my toilet was replaced and the old carried off. Then my Hot Water Heater was drained and I bought their annual membership, which I think will be very helpful! The owner, David talked with me and found me the perfect toilet for my small bathroom space. See photo. Thank you for helping my Thanksgiving Week to be even more grateful. Always check their coupons before they arrive; and they send them to your phone if you wish.
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Casey did an amazing job, he was very professional and courteous, and was in and out in less than an hour. He was able to solve the problem with our toilet and also identified a bigger problem that we will definitely address in a couple of days. There are roots growing into our pipe, causing our toilet to back up. We had cut them before in the past, but we’re told it wouldn’t happen again. I’m so thankful that he was able to identify this problem For us so that we can have the opportunity to be proactive. Highly recommend this company they’re amazing.
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The tech was extremely nice knew what he was talking about explained everything thoroughly. I loved all of the follow up by email sending his picture arriving on time and quickly, but I only needed a second estimate. I don’t think I should’ve had to pay a $79 service fee for that since we really didn’t need a trip for it. Estimate quite expensive as well.
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Great experience this far as there is work remaining to be completed. Our tech, Howard, was fantastic. On time, professional and friendly. He answered every question fully and was very knowledgeable and patient. He made me feel valued as a customer. Highly recommend Benjamin Franklin plumbing based on this initial meeting. Update: All work completed. Work was high quality at a reasonable price. Benjamin Franklin plumbing was fantastic from first call to completion of work. They have all my future plumbing business. Reliable, professional and quality work- doesn't get any better.
