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I wish I could give them 10 stars—five just isn’t enough! We had a sewage backup, and Troy came to our house like a hero. He installed a brand new hot water heater the same day we called, then walked us through a full estimate for all the plumbing work we needed. He gave us three different options at different price points and clearly explained what was absolutely necessary and why. Troy was professional, courteous, and incredibly knowledgeable. He completed the work efficiently and left everything clean and tidy. If you need a plumber in the Dayton area, this is who you should call. We highly recommend them!
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Great service and fast response time! Was able to diagnose and repair on the same day. Had all the parts in stock to replace a faulty sump pump ahead of a major storm. Install was seamless and Brayden did a fantastic job explaining how the new system works. Excellent customer service. Would highly recommend.
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While dealing with some urgent plumbing issues, Benjamin Franklin Plumbing was able to get a technician out within the hour. Our technician Kaleb was very professional and showed a passion for the trade with the amount of knowledge he shared. Great attitude and hardworking. Highly recommend both Benjamin Franklin Plumbing and Kaleb!
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Brandon and Ed were great! They were professional, knowledgeable,and friendly. They went above and beyond. If you need a great plumbing service give them a call. They worked hard for 2 days! We had a big order: install 2 toilets,a pedestal sink and the faucets, 3 faucets, new water heater, fixed clogged stationary tub,replaced main stack .. whew and they were very nice. It was such a help to us since we are older and can't do this work ourselves . Thanks again!!
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I had called on a Sunday because I was worried about my hot water heater and I had issues with my upstairs toilet. Ed came out and assessed my problems and gave me a detailed quote , fixed the issue with my toilet and another appointment was set a couple days later to replace my hot water heater. He was efficient and kind and I will recommend BF to anyone I know that needs a plumber! Thank you!
