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I recently had the pleasure of working with Iris at Benjamin Franklin Plumbers. She replaced a 50 gallon water heater in my attic, handling the job with remarkable skill and professionalism. It was a seamless process! She took the time to explain the installation process and her expertise was evident as she efficiently navigated the tight space & compartment. I highly recommend Iris her top-notch service and expertise will undoubtedly exceed your expectations. *images provided they did protect stairwell my kids had inadvertently moved everything out of place. But they fixed it. No damages to report lol.
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I am very happy with Benjamin Franklin Plumbing's response to my tankless water heater concern. My technician, Neil, was very professional, courteous, friendly, and communicated his observation and recommendations in a very clear fashion. Nice work, Neil. Thank you. Just a follow up: Unfortunately, the repair requested by the warranty company didn’t resolved the problem. But thanks to the team, Iris, Michael, and Jeff, from Benjamin Franklin Plumbing in League City, they quickly coordinated with the home warranty company to approve the full replacement at a very reasonable price. Best yet is that they got it in the next day! I recommend this company! A new issue cropped up as a result of the cold weather, Neil came out gave me an estimate on a Friday and was able to get the work done, and done well, the next Monday. Nicely done! Thank you!
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Neil and Jeff were very helpful AND honest about my plumbing inspection. They are going to fix a couple of current issues and gave me some options about future needs. No pressure! Neil even pointed out that my attic ladder has a big split in the wood. And, they are fastidious about wearing shoe coverings!! Highly recommend!
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Neil did a great job installing our new kitchen faucet. Explained everything from the quote, job and how to use the new sprayer 😊 will definitely use them again when I get our new pot filler.
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I recently was referred to Benjamin Franklin Plumbing to come and inspect a problematic shower faucet and also a kitchen sink faucet which had recently sprung a leak and needed replacement. They sent Neil Young, and I was quickly impressed with his friendly demeanor, very professional, and highly skilled, with attention to detail, explaining the issues and walking me through the solutions making sure I understood every step of the process to take care of the work involved. After agreeing to job rates and work schedule, he promptly arrived on time and proceeded to repair and replace faucets, hoses, & valves with efficiency and committed to complete the job as promised. Both faucets are now working perfectly and I couldn’t be happier with the results. If you are looking for a reliable and knowledgeable plumbing professional, I highly recommend Neil Young (Benjamin Franklin Plumbing). They truly go above and beyond to provide excellent service!
