Here at Benjamin Franklin Plumbing in Southern Pines, we know that you care about your property and want to keep its systems in good working order. One of the most important systems when it comes to keeping your family or business employees comfortable and healthy is the plumbing. If something is amiss with your toilets, pipes, sinks, or any other part of your plumbing system, then you'll need the help of a reliable plumbing company. In this article, we'll be going over what to look in a plumbing company in order to be sure you've found the right team for the job.

  • Proper Licensing. The minimum standard a plumbing company needs to meet is to have proper licensing. Trade licenses prove that a given plumber has completed a certain number of training hours and has met specific quality standards for their work. Our owner Adam has been a licensed plumber for twenty-one years and is happy to provide documentation of his credentials. If a company hesitates to provide the same, we recommend that you keep looking.
  • Another thing that a reputable plumbing company won't hesitate to provide is a list of references from past customers. Getting in touch with past customers gives you a chance to get first-hand accounts of their experience and their level of satisfaction with the company. A reliable team of plumbers like us at Benjamin Franklin Plumbing in Southern Pines should be proud of their work and willing to stand behind their results. Reluctance to provide references is a sign that the company is not able to do that.
  • In addition to inquiring about their license and references, you should also ask a prospective plumbing company about their level of experience. While a company that's been in operation longer is not guaranteed to provide better results, experience is usually a good indicator of the kind of quality you can expect. As mentioned, our founder has been in the business for over twenty years, so you can count on us at Benjamin Franklin Plumbing in Southern Pines to deliver the results you deserve and stand behind our work.