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Jeff and Tripp were amazing!! My water heater died after almost 19yrs, it was leaking all over the garage floor. They came out the same day I called them and told them the water heater died. I upgraded to a tankless water heater. They were super knowledgeable and got me hot water the same day! I would definitely recommend!
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Chris Freeman not only fixed our kitchen sink and the plumbing but went out of his way to ensure everything was done to our standards. He even fixed our outside faucet which we didn’t mention until he had got here however, he did replace and fix it properly. We asked about a veterans discount and his company honored that as well. You can’t get better service these days anywhere and look forward to using him in the future. Thanks Chris!!
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The pilot light on our hot water tank went out and Chris came out and took a look at it. I appreciated how quickly I was able to get someone over here and I especially appreciated how well Chris explained everything to me with our wonky setup we have currently and what we needed to have done. He is a very understanding, empathetic, and knowledgeable person! This was absolutely a 5-star experience.
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I was having issues getting a water line ran to my fridge/clean up the plumbing under the sink. The guy they sent out was extremely knowledgeable and polite. Everything was thoroughly explained, the work was done in a timely manner, and he was very clean. I will be using them again for any future plumbing needs, highly recommended.
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Chris was awesome! He was so nice and explained everything. We will be recommending him and Benjamin Franklin Plumbing for any plumbing needs.
